Administrative Activities in Client Relations (Level 2)
This professional certificate program is tailored to equip students with essential skills in administrative activities related to client relations. It includes a comprehensive curriculum surrounding customer service, communication skills, and administrative support. The course runs from March 9, 2026, to January 29, 2027, held Monday through Thursday from 9:00 AM to 2:00 PM. The total duration of the program is 845 hours, and there are 15 available places for participants. The course is provided free of charge. Admission requirements include registration with the Generalitat de Catalunya's Employment Office and meeting specific educational criteria, such as holding a high school diploma or various professional certificates. More information is available on the agenda webpage.
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