This session focuses on enhancing communication and conflict management skills for caregivers of individuals with dementia. Participants will learn practical techniques and strategies aimed at improving their understanding of dementia patients, thus fostering better communication. Key topics include voice tone, types of language, physical contact, facial expressions, and empathy. Furthermore, strategies to address behavioral issues and other challenging situations that may arise at home will be covered. The interactive format encourages caregivers to share experiences and apply learned concepts to everyday situations. Prior registration is essential due to limited seating, and can be done through the provided link or by phone.